The pandemic is transforming communities and accelerating digitalization and technology adoption across the nation. Telenor Research has recently identified 5 different technology trends that will shape 2021, Mobilephone operator Grameenphone recently unveiled the research findings through an interactive event at GP House on February 08, 2021.
The year 2020 will go down in history as one of the most challenging of the century and as one of the most transformative. COVID-19 has forced the global population to adapt to a new way of life urgently. The sixth edition of Tech Trends by the Telenor Research team identified the emergence of innovative technologies addressing remote education & work, rising data security concerns, increased usage of environmentally friendly solutions, and combating loneliness.
In 2021 Telenor Research predicts the emergence of new technology to aid remote learning and changes to the virtual education eco-system. As we move down 2021, where working from home is already the new normal, organizations will focus on building capacity to use new digital tools, upskilling, and data & cybersecurity.
Ensuring mental well-being using advanced technologies like Augmented Reality (AR), Virtual Reality (VR), and advanced AI-based chatbots for those experiencing prolonged isolation will also come into play.
It Will also be implemented AI to optimize energy consumptions. It will help make renewable energy, such as wind power, more predictable and ‘smarten’ up cities by optimizing transport and predicting the overall quality of environment and life.
Digitalisation is shaping every corner of society, and in 2021, it is set to accelerate, enabling new technologies to combat loneliness and permanent remote education, whilst rising security concerns create waves of password panic, predicts Telenor Research in its annual Tech Trends report.
For the sixth consecutive year, Sandberg and the Telenor Research team have analyzed and reflected on the year that passed to predict what’s to come in 5 tech trends for 2021:
Technology trends 1: Tech supplements touch to tackle mental health disorders
COVID-19 has given rise to a growing percentage of people who feel isolated and lonely, triggering a host of new health concerns. Chronic isolation feeds a range of health disorders such as anxiety and depression.
“2020 showed us that loneliness is a fundamental public health issue, a health issue that we believe will face an unprecedented technological response in 2021. We predict that eHealth actors will develop and roll out new sets of tools and services related to mental health. In countries with full 5G implementation, we will likely see the first uses of augmented and virtual reality technology applied in holographic communication tools, already within the next year,” adds Sandberg.
A new generation of chatbots, specifically designed to engage and help people who struggle with loneliness, will also be launched. Drawing on AI, these personalized digital helpers can respond to questions, initiate calls, entertain, and conduct enriching activities that enhance feelings of being connected.
Technology trends 2: A digital spring for green tech
“The pandemic has triggered much needed climate-friendly actions. We believe governments will use the momentum of 2020 to pave the way for a green recovery in 2021, putting climate laws into action,” says Sandberg.
Artificial intelligence will be implemented in cities worldwide to optimize energy consumption in data centers and mobile base stations. It will help make renewable energy, such as wind power, more predictable and ‘smarten’ up cities by optimizing transport and predicting air quality. AI-powered micro IoT devices, called Tiny Machine Learning (TinyML), start operating as ultra-small and ultra-low powered drones take to the sky to expand drone monitoring of climate-exposed areas through image processing.
New autonomous modular robots will work in the fields outside the cities, supporting farmers who struggle to find agricultural workers. Mechanical weeding with machine vision will streamline the use of pesticides, thus reducing agriculture’s environmental impact.
Technology trends 3: !]¤Password%@panic!#=? emerges as a symptom of cybersecurity challenges
In 2021, those who are not equipped with proper password solutions or who do not maintain strict digital hygiene will experience a surge in what can be defined as ‘password panic.’ This is the feeling of utter hopelessness and frustration that occurs when your mind draws another password blank. This is compounded by the general advice to change your passwords every three months and avoid reusing passwords, which doesn’t precisely relieve stress.
“As employees waste precious time struggling to remember their login details, we expect to see greater implementation of user-friendly security solutions in 2021. Password managers across sectors or iris and fingerprint scanning solutions will be more common, ensuring efficiency, security, and one less pain point for workers,” predicts Sandberg.
Technology trends 4: Society-as-a-service offers much-needed flexibility
In 2020, hordes of workers left their offices to work from home. This enormous and sudden transition happened rather seamlessly, confirming once and for all that connectivity and the right digital tools enable work to be performed anywhere, at any time. This shift will create new expectations among employees, especially concerning increased flexibility to work from home or other locations regularly to enable a better work-life balance. Workers also expect to find amenities that support and facilitate their digital work style wherever they go, marking the dawn of the society-as-a-service age. Don’t be surprised when the coffee shops of today turn into the meeting rooms of tomorrow.
“In 2021, we expect many companies to provide employees with more flexibility to carry out their work outside the office walls. To ensure the necessary competence for the future way of work, managers will increase the upskilling of employees in cybersecurity, digital hygiene, and the use of digital tools and technologies,” explains Sandberg.
Technology trends 5: Mind the educational gap
While the Covid-19 lockdowns have led to a wave of innovations and actual digital learning progress, it has done less to reduce the global education gap. Millions of children and young people who currently lack internet access at home suffered the loss of education in 2020 when schools went into lockdowns.
In 2021, we expect to see an escalating number of new and creative remote digital learning methods emerge from the rapidly advancing virtual learning sphere. Those equipped with network access and internet-capable devices will be able to take part in this digital leap and reap the rewards. The unconnected will, however, lose ground.
“If this urgent issue is not properly addressed, both internationally and within nations, we risk significant setback and a widening educational gap in the coming years. To bridge this gap, the education sector and ICT actors must join forces, working together to ensure robust and faster networks, and to promote and support digital literacy for all,” concludes Sandberg.
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